1. Quality of goods and warranty
1.1. The Seller guarantees the quality of goods (quality assurance by the law). Specific goods have a quality guarantee for a certain period. In this case, the specific warranty period and other conditions are indicated in the descriptions of such goods or in the manufacturer’s warranty accompanying the goods.
1.2. The Seller is not responsible for the fact that the color, shape or other parameters of goods in e-shop may not match with its realistic color, shape or other parameters.
1.3. If delivered goods
do not meet quality requirements, the Buyer may contact the nearest
store of sales network AGROBOND by submitting a purchase invoice and
completed and signed claim,
where must be described
the reasons of
goods return. The goods must be
returned in the original packaging.
1.4. The Seller is obliged, respectively, to replace a low-quality goods with a high-quality ones, to lower the price or return the money, paid for the goods and their delivery, within 14 (fourteen) calendar days from the claim's receipt day.
1.5. The cost of replacing or repairing a defective item is the Buyer's responsibility.
2. Return of goods
2.1. If goods were not damaged, used or have not significantly changed their appearance, the Buyer has a right, without giving reasons, to terminate the Contract upon a written notice to Seller within 14 (fourteen) calendar days from the date of goods delivery in accordance with the Order of the Minister of Economy of the Republic of Lithuania „Confirming the rules of the return and exchange of goods“ dated 17 August 2001. This means that during above period, the Buyer has a right to change his mind or for other reasons to notify the Seller about his decision to terminate the Contract, to return goods to the Seller and return the payment.
2.2. The Buyer has a right to terminate the Contract from the moment as defined in clause 2.2. After receiving notice about the termination of Contract, the Seller immediately sends the confirmation of receipt of this notification.
2.3. The returned goods must be not damaged, without loss of presentation (labels, safety films labels not removed and etc.), not used. All returned items must be accompanied by original labels, safety bags and the same accessories with which they were sold. The returned goods must be in the original packaging (with instructions and warranty card, if they were delivered with the goods), in the same composition as was purchased.
2.4. The Buyer is responsible for the full completion and packaging of goods. If goods are not fully completed, were in use and / or damaged and / or have lost their presentation and / or improperly packed, the Seller has a right not to accept the returned goods and not to return money paid for them to the Buyer.
2.5. After receiving goods and assessing their quality, the Seller must return the Buyer money paid for goods within 14 (fourteen) calendar days from the receipt of a written notice of withdrawal. Delivery and return cost is not refundable.
2.6. The Buyer, when returning goods, must provide a purchase invoice.